California Privacy Notice

Last updated: January 28, 2026

Merchant Information
Store name: Plaincharm
Business address: 8506 Wakefield Drive apt 57s, San Antonio, Texas 78216, United States
Phone: +1 616-401-9478
Email: info@plaincharm.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)

This notice applies to California residents and supplements our Privacy Policy.

  1. Categories of Personal Information We Collect
    We may collect the following categories (as defined by California law), depending on your interaction with our store:

  • Identifiers (e.g., name, email, phone, address, IP address)

  • Commercial information (e.g., products purchased, order history)

  • Internet or other electronic network activity (e.g., browsing interactions with our store)

  • Customer support information (e.g., messages and attachments you provide)

  1. Sources of Personal Information
    We collect personal information from:

  • You (when you place orders or contact support)

  • Your device/browser (when you browse the store)

  • Service providers that help operate the store (e.g., commerce platform, payment processing, shipping tools)

  1. Purposes for Collection and Use
    We use personal information for:

  • Operating the store and fulfilling orders

  • Providing customer service and processing returns/refunds

  • Security, fraud prevention, and risk management

  • Analytics and improving store performance

  1. Disclosures of Personal Information
    We may disclose personal information to service providers and partners that help us run the store, process payments, ship orders, provide analytics, and support marketing activities. We may also disclose information when required by law.

  2. Your California Privacy Rights
    Subject to verification and certain exceptions, you may have the right to:

  • Know what personal information we collected, used, disclosed, and (if applicable) sold or shared

  • Request deletion of personal information

  • Request correction of inaccurate personal information

  • Opt out of the “sale” or “sharing” of personal information (as defined by California law)

  • Limit the use and disclosure of sensitive personal information (if applicable)

  • Not be discriminated against for exercising your rights

  1. How to Submit a Request
    Email: info@plaincharm.com
    Phone: +1 616-401-9478
    Please state you are a California resident making a privacy request and include the email address used for orders (if applicable). We may request additional information to verify your identity.

  2. Authorized Agent
    You may designate an authorized agent to submit certain requests on your behalf. We may require proof of authorization and verification of your identity.