Cancellation Policy

Last updated: January 28, 2026

Merchant Information
Store name: Plaincharm
Business address: 8506 Wakefield Drive apt 57s, San Antonio, Texas 78216, United States
Phone: +1 616-401-9478
Email: info@plaincharm.com
Service hours: Monday to Friday, 9:00 AM to 6:00 PM (Central Standard Time, CST)

1. Cancellation Before Shipment
   You may request cancellation before your order ships. Cancellation is not guaranteed and depends on the order’s processing status. To request cancellation, email info@plaincharm.com as soon as possible and include your order number.

2. Cancellation After Shipment
   Orders cannot be canceled once shipped. If you no longer want the item after it has shipped, please follow the Returns & Refund Policy once delivery occurs (if eligible).

3. Changes to Orders
   If you need to update an address or order detail, contact us promptly. Changes are not guaranteed and depend on processing status and carrier requirements.